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The Customer Experience
June 26, 2019 @ 9:00 AM - 5:00 PM CDT$79
BUILDING SYSTEMS, RELATIONSHIPS AND LOYALTY
Associates often get preoccupied with trying to determine what they should charge the customer. In
this two-part course, you’ll learn that the more emphasis you put on delivering value and satisfaction
through great customer service, the less emphasis your customer puts on pricing.
This course will teach you how to:
• Develop the skills to set, service, satisfy and surpass your
• Understand how to position yourself through your pricing strategy.
• Learn to obtain more appointments and more listings without
compromising your commission rate.
• Examine how you can compete against discounters.
• Any agent who wants to improve their customer service skillset and
understand how to position themselves through their pricing strategy.
Lunch and Materials Included!Customer_Experience_Training_Flyer